BEST PRACTICES - SHIPPING
Seller Guide
Approx. 5 minute read
HOW TO PACKAGE YOUR ORDERS
To ensure your products arrive safely and in perfect condition, please follow these packaging best practices. As the creator, you are responsible for packaging your products securely before shipping.
General Packaging Guidelines
1. Choose the Right Packaging
Use a sturdy box or mailer that fits the product. The item should not be able to move freely inside the package. Reuse packaging materials when possible, provided they are clean and in good condition.
2. Protect Your Product
Use appropriate protective materials such as:
- Bubble wrap
- Crumpled kraft paper
- Air pillows
- Foam inserts or EPS fill
Fill all empty spaces inside the package to prevent movement during transit.
3. Seal Securely
Use strong packing tape on all openings and seams. Ensure the package can withstand normal handling during shipping.
4. Attach the Shipping Label
Place the shipping label on a flat, visible surface. Remove or cover any old shipping labels or barcodes. If possible, include an additional address label inside the package.
5. Take a photo
Consider taking photos of the product and packaging before shipment, for your records.
ARTWORK PACKAGING TIPS
Prints & Posters
Protect prints with a plastic sleeve, glassine paper, or tissue paper. Ship flat between rigid cardboard sheets or rolled in a sturdy mailing tube.
Framed Artwork
Use corner protectors and wrap the frame in bubble wrap. Add cardboard protection to the front and back of the frame before placing it in the shipping box.
Original Paintings
Protect the artwork surface with glassine or acid-free paper. Use multiple layers of protective packaging. Protect corners with corner guards.
Ceramics & Glass
Wrap each item individually and use generous cushioning around all sides. For highly fragile pieces, consider double-boxing for additional protection.